Privacy policy

Identity of the data controller

Le Café du Nord, located at 12 Pl. Bonaventure des Périers in Arnay-le-Duc (21230), represented by Sonia CAUTAIN, is responsible for processing the personal data collected on this site.

The address of our website is: https://cafedunord.net

Purposes and legal basis

When you use our contact form, we collect only the information required (surname, first name, email address, message) to :

Respond to your requests for information
Manage any reservations you may have
Follow up on our exchanges

This processing is based on our legitimate interest in responding to your requests and maintaining a relationship with our customers, as well as on your consent when you fill in our form.

Data collected

We collect only the data strictly necessary to process your request:

Identification data: surname, first name
Contact details: e-mail address, telephone number
Content of your message
Recipients of the data

Your personal data is intended only for authorized personnel of our establishment. It will never be sold or shared with third parties for commercial purposes.

Retention period

The information you send us via the contact form is kept for up to 3 years after the last exchange, for follow-up purposes only. After this period, it is deleted or anonymized.

Cookies

Our site may use strictly necessary technical cookies, kept for a maximum period of 13 months to ensure its proper functioning (navigation, security). No advertising or tracking cookies are used.

You can configure your browser to refuse the installation of cookies or delete existing cookies. To find out more about cookie management, consult your browser settings.

Security and data transfer

We take technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction. Your data is stored on servers located in the European Union and is not transferred to third countries.

Automated decision-making

No automated decision-making or profiling is carried out on the basis of your personal data.

Your rights

In accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés), you have the following rights:

Right of access to your data
Right to rectification of inaccurate data
Right to erasure (right to oblivion)
Right to limitation of processing
Right to object to processing
Right to portability of your data
Right to withdraw your consent at any time
Right not to be the subject of a decision based exclusively on automated processing

To exercise these rights or for any questions relating to the protection of your data, you can contact us by email at contact@cafedunord.net or by post at our postal address shown above.

You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL): www.cnil.fr.

Changes to privacy policy

This policy may be updated at any time to reflect changes in our privacy practices. We invite you to consult it regularly.

Last update: 21/04/2025